During the past few months, the world has changed in ways that we could never have imagined.
Those of us who have worked full-time in an office for years found ourselves at our kitchen and dining room tables (or even balancing our laptops on our beds or sofas), often sharing space with our significant others and children, trying our best to work in less than ideal circumstances.
Here at Focus, we’ve also watched as the insurance market hardened in the face of rising economic uncertainty. We’re proud to say that our Underwriters have worked extremely hard to assiast our Brokers from home, offering competitive quotes and access to difficult markets when you needed it most. At a time where severe limits were placed on contact, our trademark Human Touch remained very much in evidence.
Our Underwriters went above and beyond to ensure you received competitive quotes that suited your clients’ needs, when they needed them. Take this recent situation for example:
A broker seeking a quote for a groundworks and demolition contractor got in touch at 3pm on a Friday afternoon, desperate for cover needed for Saturday (the very next day). They’d been unable to find it anywhere else. Our Underwriter quoted within a matter of minutes, and the case was on cover by 4pm.
One of the hardest things about the pandemic has been the sheer number of unknowns. When will construction sites reopen? When will things return to normal? How will the construction (and other) industries recover from this unprecedented crisis? To help answer some of these questions, we’ve been blogging much more frequently, keeping you up to date on the latest news and government guidance, to try and do our bit in reducing the uncertainty and doubt we are all feeling. To check out our latest articles, visit our Blog Archive here.
As the UK gradually and cautiously moves out of lockdown, we’re committed to remaining with you every step of the way. You’ll continue to have access to your Dedicated Underwriter, who understands you and your business and knows your needs – no having to explain yourself over and over again to different Underwriters. You’ll still be able to benefit from our wide Product range spanning the Construction, Commercial and Professions sectors. And we’ll continue to keep you up to date on what’s going on in the market.
Better times are on the way – but Focus will still be there.
To get in touch with us, just call us on 0345 345 0777 or email us at firstname.lastname@example.org. We’re always happy to talk.